The top 10 outbound call centers to check out for your company!

Outbound call centers operate with the outgoing calls, that is, call their customers for sales purposes, surveying or market research purposes.

Why do you need an outbound call center in your company?

Outbound Call Center services have proved to be a stable and important part of every business and startup, providing the best quality customer services and setting a landmark for the company in the global market.

Outbound call center outsourcing services effectively generate leads for a company. It solely depends on expert services and experienced representatives.

Customers, when met with excellent call center services, feel valued and automatically prefer your company over others.

How can call center outsourcing improve your company’s engagement? Find out here!

Therefore, the importance of call center outsourcing services in a company has no bounds.

Wondering how to choose the right call center service for your company?

Here’s what you should look for in a call center outsourcing company.

• The right outbound call center will understand your business and find the most suitable ways to approach your client regarding sales, surveys and queries.
• Outbound call center service representatives will find ways to interact with your customers and promote your brand name on the channels and platforms to collect the maximum number of leads.
• Call center outsourcing companies will integrate with your business and take over the customer service aspect effectively.
• They will improve communication with prospects and engage them with the company, building a bond of trust that ultimately creates a positive vibe for the company and results in satisfied customers.

Ready to choose the right call center services for your company? Here are the top 10 call center outsourcing service providers in India, who will be just right for your company!

The top 10 outbound call center services.

1. Key Carrier Management Services Pvt. Ltd. (Key-CMS)

Key-CMS brings along the best call center outsourcing services to a company and helps it reach new heights.

The company hails decades of experience in the field of outbound call center services delivering the best call center services improving and enhancing communications.

Do not just take out word for it! Our base of satisfied clientele speaks about their experiences with us.

We are backed up by our team of professionals who are certified and immensely skilled in the field of call center services and strive to generate the maximum number of leads for your company.

What makes us better than the best?

• Automated attendant We are experts in integrating a digitized attendant to your business to perform the repetitive parts of a sales call, yet making it easy for customers to reach human agents at ease.
• Quick and queued callback Our outbound call center services ensure that every call is answered. We ensure quick answering calls and queue our calls by time and importance.We also choose to receive calls when the client is available as per their schedule. This proves that we value our customer’s time.
• Monitoring We provide efficient monitoring of business calls to identify customers and elevate our customer service by identifying our loopholes and managing them to meet quality standards.
• Avant-garde analytics We are equipped with advanced analytics that helps understand your business progress through charts and data models.We hold our expertise in tracking user data in real-time agent performance with live dashboards.
• Call Routing Our outbound call center services easily route customer phone calls to the related departments in the enterprise for successful answering.Find out what extra Key-CMS can furnish you with and what sets us apart from the rest!

2. Cerebra Integrated Technologies Ltd.

Set up in 1992, the company is one of the top call center services provided and holds experience in providing call center outsourcing to numerous businesses to date.

The firm provides several benefits for the company and manages its outbound calls.

3. DataAngle Technologies Pvt Ltd.

This Hyderabad based firm was founded in 2017 and is one of the leading providers of customer support services and call center outsourcing to improve the customer services of a company.

With this company, you are sure to get wonderful and quality services.

4. Octopus Tech Solutions Pvt Ltd.

With more than 8 years of management, this company is fitted out with some best infrastructures and provides quality call center outsourcing services.

The team is a group of committed professionals who are known to provide customer support to a huge extent.

5. Solution BPO Services.

The company has been successfully providing call center services since 2022. It has worked with loads of industries and has helped them reach new heights.

They are based in Ahmedabad and are renowned for providing call center outsourcing for successful industries.

6. PeopleTree Knowledge Services Pvt. Ltd.

The company is known for providing a vast range of digital services to a range of enterprises and helps them manage their customer service forum.

They provide uniquely tailored outbound call center services that match the requirements of the enterprise.

7. Destiny Global Solutions

Destiny Global Solutions revolutionised businesses and startups by providing call center services.

Established in 2009, the company provides BPO voice-based services and provides transparent working for clients.

8. Infosearch BPO Services Pvt Ltd.

Serving both domestic and international customers since 2005, the company works with a strong team to deliver one of the best customer services with call center outsourcing.

9. Valenta BPO Careers

Integrate smart customer service solutions with Valenta BPO Careers, working for its customers since 2014. Its advanced schemes and working procedure sets it apart from the rest.

10. Unee Solutions

The company has been serving global markets with its high tech outbound call center services since 2006 and provides global solutions to digital marketing and call center outsourcing.

Wrapping up

When it comes to call center outsourcing, choosing the right company might be difficult.

Want to discover how does a call center service provider integrate with your business? Find out here!

Well integrating with your business is never a problem with Key-CMS! We come with the best solutions to the outbound call center requirements of a company.

We are one hub for all of your outsourcing needs. Out outbound call Center services will accelerate your business and increase productivity with boosted user engagement.

Quality services are our trademark and customers are our utmost priority. When you choose Key-CMS, we guarantee that we will bring the best outbound call center services to your company’s doorstep.